Our Lettings Services
From simple Rent Collection Services to Full-Fledged Investment strategies
Knowing who you are dealing with
As a landlord, it is essential that you work with a Property Professional you can trust. If you have a property to let, your objective will be focused on maximising your rental yields whilst minimising any rental voids but keeping it in good repair condition. Sometimes a tricky balance to reach.
Being confident to let out
Poune Asset Management has the lettings know-how to help you achieve this. With landlord advice and services, property marketing, tenant search services, tenancy agreement coordination, inventory management, tenancy deposit protection and much more, we are more than the full-service lettings agent you are looking for.
Full-fledge Investment Strategy, Pension Fund style
But certainly, due to the category of our clients mostly from the property fund management industry, we go far beyond what all high street agents do. We are well used to report on a full portfolio globally and not only on individual properties; we then offer strategic advice on the investment strategy based on a regular revaluation of the assets detained.
Our Main Services
Poune Asset Management offers 3 different levels of services to landlords:
- Rent Collection Services for landlords who want to keep managing their properties without the hassles of chasing tenant's payments.
- Full Management Services offer a comprehensive management service integrating everything a landlord might look for.
- Premium Management based on Full Management Services but with added benefits.
Rent Collection
Layer 1 of our Services
Simple and straightforward.
- We have established a tenancy agreement on your behalf, or taken over an existing tenancy from another property manager.
- We ONLY collect rent payments from your tenant, and chase them if needed.
- We may advise you on any issue you might have regarding the tenancy.
- Subject to special arrangement, we can accept service of notices on behalf of the landlord.
- We can extend our services temporarily.
This is the perfect solution for a landlord with a hands-on approach, with the extra safety of knowing we can take full management at any time.
Full Management
Layer 2 of our Services
Comprehensive Management.
- We provide our Rent Collection Services, and
- We are in charge of your property and tenant on a daily basis: repairs, regulations (safety certificates renewals, legislation changes...) and notices.
- We manage short lets, long lets, and vacant properties.
- We provide a comprehensive reporting of each property in your portfolio.
- We have a list of accredited contractors available if need be.
Ideal for busy landlords with no time available to look after their property portfolios, or unable to do so (no interest in doing so, living abroad, sickness...).
Premium Management
Layer 3 of our Services
The ultimate Management service.
- We provide our Full Management Services and the following added benefits:
- Global reporting covering the complete portfolio;
- Additional property inspections;
- Extended availability at evenings and early mornings, weekends when reasonably planned in advance;
- International mobility to meet you, the landlord, wherever you are and whenever you need us.
- Access to our Property Fund's Investment Strategies.
The luxury of a truly bespoke service for those extremely busy or constantly traveling internationally, or who would simply rather delegate.
Additional Services
You are covered!
Peace of Mind for our Landlords
We offer a special package, the "Peace of Mind Service," allowing our Landlords to get on with their lives with the absolute certainty (by contract) that over an extended period of time their rent will be paid on time with no void period and no maintenance costs.
Corporate Tenants Services
We have a dedicated Corporate and Relocation Services department committed to delivering our landlords with many of the world's leading firms' employees.
Diplomatic Services
We offer tailor-made Diplomatic Services to embassies in London looking to find suitable accommodation for their staff/visitors, on a short or long-term basis.
Interior Design Services
Through vetted independent Interior Design Professionals, we offer Interior Design services to our landlords to optimise the market value of their properties, whether it be for renting or for selling.
Services to Non-Resident Landlords
Many of our landlords are not domiciled in the UK. The responsibility for landlord's income tax aspects lies with the Property Manager or tenant directly.
We offer our Non-Resident landlords a trouble-free service giving them peace of mind.
Private Banking Services
For our High Net Worth landlords with assets worldwide, we have partnered with Private Banking institutions we closely work with. Some of our staff have extensive background in Private Banking, but Poune Asset Management only refers to external specialist practices.
Tax Services
For our landlords with a complex tax situation, we have partnered with specialist institutions we can refer you to as we are not involved in legal matters on behalf of our landlords. We only withhold tax from rent for non-resident landlords who are not approved by HMRC.
Legal Services
We have selected highly experienced practices we can refer you to as Poune Asset Management is not involved in legal matters on behalf of our landlords. For properties we look after, we only serve various notices on tenants depending on our selected services.
Terms & Conditions and fees
Fee Transparency
Landlords: Tenancy Guide
This booklet displays a clear and concise summary of everything a landlord should know about establishing a tenancy agreement.
Landlords: "How to Let" booklet
This document is the official guide published by the Government to help landlords understand the process of letting, and to suggest best practice.
Landlords: Fees
We have presented in this document a summary of our fees and charges so that landlords can make an informed decision on trusting their property portfolios to us. Our complete Terms & Conditions will be made available when we meet.
Additional Information
Accreditation, Complaint Resolution, Code of Practice
Because we believe in integrity, credibility and professionalism, Poune Asset Management is a voluntary member of the following codes of practice. These memberships provide sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service.
Mediator
We are a member of the PRS - Property Redress Scheme
This guarantees free, fair and independent service for dealing with unresolved disputes between sales and letting agents and consumers who are landlords or tenants of residential property in the UK.
www.theprs.co.uk
Accreditation
We are an accredited landlord in the Greater London area. This allows us to demonstrate the properties we manage comply with legal standards and good management practice through the accreditation status. Local and central Government, professional housing organisations and landlord associations recommend membership.
Mayor of London
We are member of the London Rental Standard, a voluntary set of minimum standards that the Mayor expects from landlords, managing agents and letting agents that operate in London's private rented sector.
Tenancy Deposit Protection Scheme
We are member of Deposit Protection. Under the provisions of the UK Housing Act 2004 every landlord, letting agent or managing agent that takes a Deposit for an Assured Shorthold Tenancy (AST) in England and Wales must join a tenancy deposit scheme.
www.DepositProtection.com
Client Money Protection
Poune Asset management is in the process of selecting the most suitable Client Money Protection scheme on the market. We are not presently offering this service, but we should soon be able to do so.
Staff Qualification
Previously known as National Federation of Property Professionals Awarding Body.
Poune Asset Management is putting in place a company policy ensuring that all of our staff have at least a Level 3 Technical Award in an area related to letting and property management. We support our staff to consolidate their technical know-how with industry-recognised qualifications and/or degree.
www.arla.co.uk